Wheeldreamscape - User Privacy & Security Policy

Welcome to the privacy policy of Wheeldreamscape, a social casino platform that offers users a unique virtual gaming experience with virtual currency only. This document is intended to inform you about our practices with respect to the collection, storage, processing, and disclosure of any personal information that you provide through the use of our platform. Please read this disclosure carefully to understand how your personal information is managed and protected.

Our platform is designed entirely around virtual gameplay. It is important to emphasize that the game currency used within our social casino is virtual in nature and holds no cash value. There are no transactions involving real money, and users cannot replenish their virtual currency balances using actual funds. The virtual assets available on the platform are solely for entertainment purposes and simulate the experience of gaming.

1. Collection of Personal Information

We collect various types of information in connection with the operation of our social casino platform. The information collected may include, but is not limited to, the following:

Personal identifiers such as your name, email address, and contact details provided at registration.
Account information including login credentials (e.g., username and password) that allow access to your account on the platform.
Usage data such as game activity, virtual currency transactions (which are entirely digital and non-monetary in nature), and preferences to improve the gaming experience.
Device information including IP address, browser type, geographical location, device identifier, and operating system details collected through our usage of cookies and similar technologies.

We are committed to collecting only the personal information necessary to provide you with an optimal user experience, personalized content, and technical support. Where appropriate, users are given the chance to review, update, or delete any personal information provided.

2. Use of Your Personal Information

Your privacy is of paramount importance to us. The personal information collected is used for the following purposes:

To operate, maintain, and enhance the functionality of the social casino platform.
To authenticate users, manage user accounts, and facilitate access to services.
To personalize user experiences and deliver content tailored to your interests.
To provide technical support and conduct customer service inquiries.
To monitor, analyze, and improve gameplay mechanics and overall site performance.
To ensure compliance with legal and regulatory obligations.

It is important to reiterate that all activities within our system use virtual currency only. Our platform expressly prohibits any conversion of virtual currency to real money and does not support financial transactions involving actual funds. This distinction is crucial for understanding the limited and fully virtual scope of our operations.

4. Data Security and Retention

Your personal information is protected by cutting-edge security protocols and industry-standard encryption techniques. We continually review and update our security practices in order to maintain the highest standard of protection for your data. Despite our commitment to safeguarding your personal information, no method of transmission over the Internet or method of electronic storage is completely secure; therefore, we cannot guarantee its absolute security.

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including any legal, regulatory, or internal policy requirements. At the end of the retention period, data will be securely deleted or anonymized in accordance with our established retention procedures.

5. Use of Cookies and Similar Technologies

In order to enhance your user experience and facilitate seamless navigation, Wheeldreamscape uses cookies and other tracking technologies. Cookies are small files that are placed on your device. These files enable us to recognize your device, understand your usage patterns, and customize content accordingly.

Users are encouraged to review their browser settings to understand how cookies are managed. While most browsers automatically accept cookies, users can modify their settings to block or reject cookies; however, doing so might impact some functions of our social casino platform. For more detailed information on how cookies are used and managed, please refer to our comprehensive internal policies on cookie usage.

6. User Rights: Access, Correction, and Deletion

We believe in providing our users with clear and comprehensive control over their personal data. In accordance with contemporary data protection regulations and best practices, users have the following rights:

Access: You have the right to request access to the personal information we hold about you. This includes receiving a copy of any data related to your account or usage on the platform.
Correction: If you believe that any of the personal information we maintain about you is inaccurate or incomplete, you have the right to request correction or updating of your details. We strongly encourage you to keep your account information accurate and current.
Deletion: Should you choose to discontinue the use of our platform or wish to have your personal information removed, you have the right to request the deletion of your data. Please note that some data may need to be retained for record-keeping purposes or to comply with legal obligations.
Restriction of Processing: In certain situations, you may request that the processing of your personal information be temporarily suspended. This may relate to pending investigations or corrections of data.
Data Portability: Upon request, we can provide your data in a structured, commonly used, and machine-readable format to enable the transfer to another service provider.

If you wish to exercise any of these rights, please contact us via the designated communication channels provided in this policy. Our support team, available through the contact methods listed at the end of this document, will process your request in a timely manner and in accordance with applicable legal timeframes and guidelines.

7. Amendments and Updates to the Privacy Policy

In an effort to continually evolve our practices and adhere to the latest legal and regulatory requirements applicable within the United States of America, Wheeldreamscape reserves the right to update or modify this privacy policy at any time. When changes are made to the policy, the revised version will be posted on our platform and the effective date will be updated accordingly. It is the responsibility of our users to review the policy periodically to stay informed of any updates.

Your continued use of the platform following any changes to this document constitutes your acceptance of those changes. We encourage all users to stay informed about the practices regarding personal information and to contact us with any queries or concerns about modifications to our privacy policy.

8. Contact Information and Further Inquiries

If you have any questions or comments regarding this Privacy Policy or our data practices, please do not hesitate to contact our support team using the details provided below:

Email: [email protected]

We value your feedback and are dedicated to providing the highest possible level of support regarding any concerns about the collection, use, or storage of your personal information.

9. Disclaimer

The information contained in this privacy policy is provided for informational purposes only and does not constitute legal advice. Wheeldreamscape makes every effort to ensure that the practices described herein comply with all applicable federal and state laws governing privacy and data protection. However, because privacy regulations are subject to change and interpretation, we recommend that users consult independent legal counsel regarding any questions or concerns related to our privacy practices.

By using our social casino platform, you acknowledge that you have read and understood this privacy policy. You agree that your use of the platform constitutes your acceptance of the terms outlined herein, including all the conditions regarding data processing, retention, and your rights in relation to your personal information.

10. Virtual Currency Exclusivity and Platform Limitations

It is important that all users understand that the platform is strictly designed for entertainment using a virtual currency system. No real funds are involved in any transaction on the platform, and users cannot deposit, withdraw, or exchange virtual currency for actual money. All transactions are simulated to offer a realistic social gaming experience, with no financial risk or reward.

This virtual framework enables users to experience the atmosphere of a casino environment while ensuring full compliance with applicable laws regarding money handling and financial transactions. Any attempt to circumvent this system or use external funds for the purpose of altering the virtual currency balance is strictly prohibited and may result in immediate account suspension or termination.

Effective Date: 01-03-2025

We appreciate your trust in choosing Wheeldreamscape as your preferred social casino platform. Our commitment to the privacy and security of your personal information remains our top priority. This privacy policy outlines our dedication to upholding the rights of our users and ensuring that every measure is taken to protect your digital identity.

Please contact us for any questions regarding this policy, or if you require assistance with accessing, modifying, or deleting your personal information. Your privacy and the integrity of our platform are paramount to our ongoing service delivery, and we thank you for joining us on this exciting journey.